Getting Started

VisionLink Administrator is the tool that Administrators use to configure their VisionLink applications to meet their business needs. Users with adequate permissions create and manage the following elements used by other VisionLink Unified Suite applications.

Here’s how to get started with VisionLink Administrator:

  • Start your VisionLink Administrator journey with quick how-to tutorial videos

VisionLink Tutorial videos

  • Dive deeper into VisionLink Administrator with comprehensive workflow training videos

VisionLink Training videos

ClosedPrimary Navigation

Whether you work on a mobile device or on your desktop, you can easily navigate between features while retaining your focus on your selected assets or user accounts. Move between VisionLink Administrator features using menus on mobile devices and pages on the desktop.

ClosedWorking with Multiple Accounts

When your email address is associated with multiple accounts, you are prompted to select the main account (and optionally, a sub-account) upon login. This Account Selection feature is designed for:

  • Dealer users who use the same email address for multiple Dealer and Customer accounts
  • Dealer users who have multiple Customer accounts under their main account
  • Customer users who use the same email address across multiple Customer accounts

Selecting accounts

ClosedUser Preferences

Configure your interface to match the way you do business. Set your preferences for default language, units of measure, time zone, etc. You can change your user preferences in the Preferences page. Your preferences override any preferences set for your user account.

Changing user preferences

ClosedChanging your password

You do not change your password within the VisionLink application. Instead, you must change it while logging into VisionLink.

Changing your password

ClosedAdding VisionLink email addresses to email address books or contacts lists

VisionLink sends emails containing links you must use to perform tasks such as verifying your email address, resetting your password, receiving notifications, and receiving scheduled reports. To ensure you can receive these emails, we recommend that you add VisionLink email addresses to your email address books or contacts lists.

VisionLink email address:

Allows access to:

VerifyEmail@myvisionlink.com

Verify a new user’s email address

Verify a user’s updated email address

Reset the user’s password

AlertManager@myvisionlink.com

Receive notifications (alerts)

reports@myvisionlink.com

Receive scheduled reports

Adding user accounts

Creating notifications

Adding reports

ClosedLaunch VisionLink applications

Launch a VisionLink application by selecting from the App Launcher. The app opens in another browser window so you can easily navigate between open applications via browser tabs.

Note – If the VisionLink app is unavailable, you may not have a subscription for it or you may not have permission to access it. Contact your Administrator for assistance.